CTA

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If you want to read, I might suggest a good book, perhaps Hemingway or Melville. That’s why they call it, the dummy copy. This, of course, is not the real copy for this entry. Rest assured, the words will expand the concept. With clarity. Conviction. And a little wit.

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Limited English
Proficiency Study

Update to Ridership/Fare Model
Study

Blue Line Workforce and Business Community Study

Financial Feasibility Study

The objective of this project was to determine the information needs of CTA riders and non-riders who have limited English proficiency. The information needs relates to printed materials such as maps, schedules, and signage at CTA facilities.

As a subconsultant to NuStats, LLC, Canete Medina (formerly cmQue, inc.) was responsible for conducting phone interviews and recruiting participants for the focus groups for this limited English proficiency study. Canete Medina was assigned to complete a total of 450 interviews, 150 each in Mandarin, Pilipino, and Polish languages. Canete Medina also recruited participants for several focus groups conducted for the study.

Year Completed: 2008

Photo Source:
Complete CTA Sign, Regional Transportation Authority

Update to Ridership/Fare Model Study

Transystems Corporation hired Canete Medina (formerly cmQue, inc.) as a subconsultant for this project. Canete Medina was responsible for the coding and processing of survey responses. To complete these tasks, Canete Medina developed database software that was used to facilitate coding and processing of the rider intercept surveys conducted on behalf of the Chicago Transit Authority. The software included entry flow and data validation routines that increased coder efficiency and minimize data entry errors. Canete Medina worked closely with Blackstone Group and TranSystems to complete the first phase of the project in a very short time frame. Canete Medina was also hired to do the data entry for the second phase of the study.

Year Completed: 2006

Blue Line Workforce and Business Community Study

Chicago Transportation Authority contracted with Canete Medina (formerly cmQue, inc.). as the Prime Consultant for this project. The tasks for the study included developing a profile of the workforce residing in the Blue Line study area, analyzing DBEs in construction and construction-related suppliers along with major sources of industrial and service-related businesses, compiling a summary of existing business and employment training programs, working with local community organizations to profile training program participants, developing recommendations for reconciling the needs of the local workforce and business community base, and preparing a final report.

To meet the objectives of the study, Canete Medina compiled and analyzed census and employment data, conducted two (2) mail-in surveys, and performed interviews with local community organizers and business owners. The results of the study were used by CTA in its Affirmative Action program for the 4-year, multi-million dollar Blue Line Renovation Project (2002 to 2006). Stakeholder outreach through surveys and key person interviews were used in gathering business and local workforce data from the community. The CTA Blue Line study area comprised of predominantly Hispanic/Latino residents (78%). Survey questionnaires were available in both English and Spanish.

Year completed: 2001

Photo Source:
CTA 3018, Chicago “L”

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